Refund & Returns Policy
Last Updated: June 2026
Return Eligibility
- Returns are accepted within 7 days of delivery.
- Products must be unused and in original packaging.
- Items showing signs of use may not qualify for returns.
Non-Returnable Items
- Customized products
- Damaged products due to customer misuse
Refund Process
- Approved refunds will be processed within 5-7 business days.
- Refunds will be credited to the original payment method used during purchase.
- For prepaid orders, refunds will be credited to the original payment source.
- For Cash on Delivery (COD) orders, refunds will be processed to the customer’s bank account or UPI ID after successful verification of the return request.
- Customers may be required to provide valid bank account or UPI details to receive the refund.
Exchange Policy
- Exchanges are subject to stock availability.
Contact
Email: returns@waytokart.com